The Vital Relationship Between Charity CEOs and the Board of Trustees

January 22nd 2025 | Posted by Emily Formby

In the UK charity sector, the relationship between CEOs and the Board of Trustees is crucial. A collaborative partnership ensures strategic clarity, good governance, and mission success. When these roles align, charities thrive; when they don’t, progress can falter.

Let’s consider the dynamics of this vital relationship, and look at actionable insights for both CEOs and Trustees in the third sector.

Understanding the Roles: Charity CEOs and the Board of Trustees

In UK charities, Trustees are responsible for governance, safeguarding the charity’s assets, and ensuring compliance with regulations such as those set by the Charity Commission. Meanwhile, the CEO manages the organisation’s day-to-day operations, leads staff, and implements the Board’s strategic vision.

Clarity about these distinct roles is vital. As the Charity Governance Code suggests, effective collaboration requires the Board to set boundaries, enabling the CEO to operate independently within agreed strategic frameworks. Misunderstandings here can lead to micromanagement or a lack of oversight, both of which can harm the charity.

Building Trust: The Cornerstone of Charity Leadership

Trust is the foundation of a successful CEO-Trustee relationship. Open, honest communication between both parties fosters alignment and ensures shared understanding. For example, regular board meetings that balance operational updates with strategic discussions can help maintain focus on the charity’s mission.

The Association of Chairs has stated that “a strong chair-CEO relationship can transform governance and create a positive ripple effect across the organisation.” Creating time for one-to-one discussions between the CEO and the Chair of Trustees helps to build this bond.

Facing Challenges Together: Collaboration in Action

Charities in the UK face a variety of challenges, including fluctuating funding, regulatory changes, and increasing demand for services. CEOs and Trustees must work together to overcome these issues. This often involves using the Board’s diverse skills to develop creative solutions and navigate through uncertainty.

According to Civil Society News, Trustees should take an active interest in how challenges are managed, offering support without stepping into operational decision-making. For example, during the COVID-19 pandemic, clear collaboration between CEOs and Boards was crucial in adapting to new ways of working.

Clear Boundaries: Avoiding Overlap in Charity Leadership

One of the most common causes of friction between charity CEOs and Boards is blurred lines of responsibility. Trustees need to understand that while they hold ultimate responsibility for the charity, it’s the CEO who oversees operations.

The Charity Commission advises that a clear division of responsibilities is essential for effective governance. A well-drafted governance framework or Board charter can help delineate where Trustees provide oversight and where the CEO has autonomy.

Continuous Development: Growing Together

The UK charity sector is constantly evolving, and leaders must grow alongside it. Boards benefit from training in areas like finance, safeguarding, and equality, diversity, and inclusion (EDI). Likewise, CEOs should pursue leadership development opportunities to remain effective in their roles.

Resources such as those offered by the National Council for Voluntary Organisations (NCVO) can help Trustees and CEOs develop the skills needed to lead effectively.

Why This Matters for UK Charities

Strong CEO-Trustee relationships are the bedrock of charity success. When these partnerships work well, charities are better positioned to navigate the complex third-sector landscape, adapt to challenges, and make meaningful progress toward their missions.

As a specialist in recruiting for the UK charity sector, Executive Recruit’s Charities Division understands the importance of finding leaders who can balance strategic oversight with operational expertise. With a network of skilled candidates, we help charities secure the right leadership to foster these vital relationships and achieve their goals.